focus in the development of eMedRec is to hold true
to our mission of providing Medical Records Made Friendly.
This does not eliminate the need to provide both training
and ongoing support. There are a number of methods to
obtain this training and support. We have found that
different practices and different individuals have varying
preferences and we make every effort to adapt to
Initial training is provided in accordance with the implementation schedule. A combination of remote
web based training and personal training is provided
depending on the needs of the practice. Most users will
require less than 30 minutes training. Some require much less.
Administrators responsible for forms design and configuring
practice specific preferences and workflow queues will
require more training and ongoing support. They
will a few require hours of training, not days.
Support is available via:
email to Support
eMedRec Users and System Administrators should contact support to receive a login for access to additional Knowledge Base information.