Workflow Workflow creates a virtual work basket for medical practice staff. Labs, results, records requests, dictation and other items are all tracked and escalated based on rules established by the practice and are routed to the staff for action. The physician may initiate the following actions: File as Read Edit transcription Order labs or records Call Patient Electronic Signature Other actions as defined by practice Records are routed for actions between the physicians, nurses and other staff. Medical records are always available in the chart for viewing while awaiting action in the workflow . Working on workbasket items Items requiring action by the physician or others will be routed to their workbasket. The user may then annotate the document or request actions be taken. The actions include: Sign off and file Call Patient with results Schedule tests Prescribe meds Place in callback Additional comments may also be entered on the document. Annotation Users have the option of using the annotation tool to highlight or add to the document. The Queue Actions option includes more specific annotation options. This graphic shows using the annotation tool to highlight a test result. Queue Actions The nucleus of the Workflow system is the Queue Actions menu. Within this screen the user has the options of: Sign off and file Call Patient with results Schedule tests Prescribe meds Place in callback Checking the desired category opens the appropriate window. The user may add any additional comments to the document. Place in Call Back One example of a workflow action would be requesting a call back. When Place in Call Back is selected a Popup with call back options appears. These are customized by the practice. The Workflow functionality of eMedRec is easily adapted to the preferences of the practice.